Water Utilities

Water Treatment Plant

Bill Dobie
Chief Operator

Telephone: 315-589-3781
Water Billing/Final Reads:  315-589-8100 (Town Clerk’s Office)

Water Distribution

 Randy Hess
Outside Distribution Foreman

Phone: 315-589-9481
Cell: (585) 424-0409

Wastewater Treatment Plant

Telephone: 315-589-9371
Fax Number: 315-589-8271

Water Utilities Posts & Updates

Water Service Line Letters

In order to comply with federal mandates, the Williamson Water Department is sending out letters to Williamson property owners who have not yet identified what type of water service line they have.  If you receive a letter, use the link below to report your information, or call the Water Department at 315-589-3781 to set up an appointment.  Your assistance is greatly appreciated.  Thank you to those residents who have already submitted the information.

Link: https://wp.me/P6vB5i-6Y5

Water Service Line Inventory Notice

Water Service Line Inventory Notice

The Town of Williamson is conducting an inventory of customer waterlines in order to comply with  Environmental Protection Agency (EPA) regulations.  The letter linked below will be mailed out in a blue envelope to residents in certain areas of town over the coming weeks.  Your prompt completion of the survey will be appreciated.  If you don’t receive a letter, the information for your home is already on file and you DO NOT need to complete the survey.  Any questions should be directed to Bill Dobie, Chief Water Treatment Plant Operator, at 315-589-3781.

Service Inv Ltr Nov23.pdf

Water Service Line Inventory

  • Service Line Information

    Before starting this section, please locate your house's water meter. Typically, you can find the meter in your basement. It usually sticks out of the floor or a wall near the floor, and it tends to be near the wall closest to the street. Pictured below is what a typical water meter looks like.

    This form is concerned with the material of the pipe which emerges from the wall/floor and enters the meter.

    If you had reported or had your service line inspected last year, no further action is needed.


    Before starting, gently rub any dirt or dust off the pipe to better discern the material; then find a magnet as well as a coin, key or other metal object to use as a scraper.


    Example Water Meter:

  • Testing Instructions

    Image from the Cleveland Water Department (https://www.clevelandwater.com/sites/default/files/PipeTest.jpg)

  • Max. file size: 50 MB.
    Please upload a picture of your water service line. If you have trouble uploading, please email it to watertreatment@towilliamson.com

New Water Rates

NOTICE – TOWN OF WILLIAMSON – NEW WATER RATES

Effective with the April 2020 billing, the new water rates will be as follows:

0-6,000 gallons – Min. $30.00

Over 6,000 gallons will remain the same at $3.80 per thousand gallons.

By Order of the Town Board Dated October 8, 2019

Williamson Town Clerk, Marlene A. Gulick

What to Do After a Water Main Break

If water appears cloudy, faucets should be flushed by running a tap at the highest point in your residence.  It may take a few minutes to clear out.  If it doesn’t, call the Water Treatment Plant at 589-3781 and alert them.

A boil water advisory would generally be the result of a bacteria problem, not a water main break.  It would be issued through the NYS Health Department and put on radio, television news media, and the Town website.

Williamson Water Utilities is comprised of three separate divisions:

Williamson Water Treatment Plant, Williamson Water Distribution and the Williamson Wastewater Treatment Facility and Collection System.

The three departments fall under the guidance of the Highway Superintendent and are managed by separate supervisors. All of the supervisors currently hold certifications that the Water Department and the Wastewater Department operate under through the New York State Department of Health and the New York State Department of Environmental Conservation. All the employees hold certifications to operate the various facilities as well as working on the distribution mains, services and collection system. The employees have to attend classes to retain and update their certifications; this keeps the departments aware of any new technologies, techniques and regulations within the water/wastewater industries.

The Water Utilities responds to any and all problems that may develop in the two distinct systems. This would include main and service breaks, repairs and replacements of water and wastewater mains, installing and repair of equipment, meter reading and repair, inspections, maintenance of buildings and grounds owned by the Town, planning and operational strategies and many other things. Although there are separate departments within the Williamson Water Utilities, all the department personnel work together on daily operations, emergencies and various functions in the different departments. The Water Utilities are closely associated with the Town’s Highway Department and aids them in emergencies as well.

Equipment and other departmental necessities are ordered following the Town’s procurement protocols and the Departments maintain stock on various repair and replacement parts for emergencies. The departments keep and maintain maps and other related documents concerning water/wastewater installations. They also keep associations with other local Towns for emergency situations through WARN, NYRWA, AWWA and NYWEA.

Information about the Water System is discussed during the Town of Williamson Board meetings held at the Town Hall located at 6380 Rt. 21 every second Tuesday of the month at 7:00 PM.

All Town residents are encouraged and welcome to attend.

Upcoming Events

Dec
30
Mon
7:00 pm Town Board Meeting
Town Board Meeting
Dec 30 @ 7:00 pm
The Williamson Town Board will hold a Special Meeting on Monday, December 30, 2024 at 7:00 pm in the Town Hall Court Room at 6380 Route 21.
Jan
7
Tue
7:00 pm Town Board Meeting
Town Board Meeting
Jan 7 @ 7:00 pm
The Williamson Town Board will hold their 2025 Organizational Meeting Tuesday, January 7th, 2025 at 7:00 pm and the Regular Meeting will immediately follow.  Both meetings will be held in the Williamson Town Complex Court[...]